Online BankingPrint
Secure Log On


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Welcome General Electric Credit Union Online Banking Users!

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Attention Web BillPay Users: Enhancements scheduled for April 18th and 19th.
 Click here for details!
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Mobile Banking is here and we have an app for that. Click here for full details!


If this is your first time logging into our system, remember: Login ID = Member Number (no leading zeros).

  • You need to obtain your password from the email address you registered with; if you don't see it in your inbox, please check your spam/junk mail. You will be prompted to change this password when you login. You will also be asked to setup your Multi-Factor Authentication (MFA) questions and phrase; this is added security for your Online Banking account.
  • If you'd like to change your Login ID to something other than your Member Number, once in Online Banking, under User Profile/User Preferences, scroll down to Personal Information and the first item says, "Login ID." It tells you what it is currently - if you'd like to change it, click on the "change" link to update your Login ID.

 If you are a returning user, welcome back! 
If you encounter trouble logging in, please verify you are entering your Login ID correctly.

·         If you're using your Member Number, remember there are no leading zeros, but if there is a zero at the end - you need to include it.

·         If you enter your Login ID incorrectly, the system will ask you questions (such as the MFA questions you answered the first time you logged in). As you have entered your Login ID incorrectly, these won't be your MFA questions and they will not be familiar to you - or your answer will not work. Carefully re-enter your Login ID again.
Please note: Passwords are case sensitive. If you are having trouble, please verify your CAPS LOCK is turned off.

 

Be sure to check out the latest information in the CU Announcement box found on your Online Banking home page!

Click here for a short video tour of Online Banking!

Have a question or need assistance?
Please contact Member Services during regular business hours: Mon-Thurs 8am-5pm, Friday 8am-6pm, and Sat 9am-2pm at: 513.243.4328/800.542.7093 or by email at: memberservices@gecreditunion.org.

           
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