In an effort to provide the highest level of security for our member’s, we recently disabled connection to our NetBranch home banking system from devices using any Transport Layer Security (TLS) less than 1.1. Any device that is not using TLS1.1 or higher will no longer be able to connect to our NetBranch home banking system.
Below is a list of the browsers and versions that are certified for use on NetBranch and support TLS 1.1 & higher.
Internet Explorer 9, 10 & 11
Chrome 41, 42, & 43
Firefox 36, 37 & 38
Opera 27, 28 & 29
Safari 7 & 8
If you are using one of the certified browsers listed above and still cannot connect please contact the credit union at 972-766-6732.
Service Change Notice
Effective June 30, 2015
We are enhancing our security measures to further protect your identity and account information.
As an added precaution, Blue Cross Texas FCU will no longer provide account balance information over the phone. This measure is to prevent unauthorized access to your accounts.
To obtain your account balance, please continue to use our free, secure services.
Register or log on at www.bctfcu.org
Download our free app through the iPhone App Store or, for Android, at Google play. Details and links available at www.bctfcu.org
Call (972) 766-3366 or Toll Free (866) -882-9428
First time users must register with Online Banking to setup access code.